SiteCapture highly recommends disabling users instead of permanently deleting them. Any disabled users in your portal will not be billed and won't count towards your total amount of users allowed. When you disable a user, this allows you to re-enable the user in case they do work for you again in the future. Deleting a user will not allow you to re-create the user again.
1. Portal admins can disable or delete users in the web app portal. Click on the Admin gear in the top right corner and select Users.
2. Click on the user you wish to disable
3. Uncheck "Enabled" to disable the user. We always recommend disabling users instead of permanently deleting users. Disabled users do not count towards your amount of users allowed.
4. Click "Delete this User" to permanently delete the user. Once you delete a user, you will not be able to create a user with this same username, even when they are deleted.
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